Claims Overview

Delivering Exceptional Service, Always

We understand that insurance claims can be a tedious and often time-consuming process. Adding to your ever so busy everyday life, it may affect your ability to conduct business or even family activities. Blue Rock Insurance Services do more than just offering insurance coverages. Since inception, we have been helping our clients in claims management and assistance - from claiming the insurer of our clients to claiming third (other) parties insurance carrier. With highly-trained, experienced claims expert, you can rest assured that your business, your property as well as your employees and their families are properly and professionally protected from unexpected events.

Type of insurance claims we help:

  • Commercial Auto

  • General Liability

  • Personal Auto

  • Real Property

  • Workers Compensation

We help to claim:

  • Your insurance carrier

  • Third party insurance carrier

No matter the type or complexity of your claim, our commitment to delivering top-class and consistent claims service remains the same. We will help your business by:

  • Assessing claims and providing recommendations of action

  • Facilitating the claims process between you and the insurance carrier

  • Negotiating claims benefits

  • Filing claims and compiling supporting documents

  • Ensuring recoveries are collectible and at the right amount

Working FOR the interest of our clients

As Insurance Brokers, our primary duty is to you, the client. When it comes to managing claims, communication and is key. Whether from our claims professionals or online resources, you and your injured workers will always know important and current claims information. If you sustain damage to your facility, inventory, or vehicles, or (as business owners) your employee suffers an injury, we will apply the right resources and take appropriate actions to help resolve claims fairly and as quickly as possible. Your claims will be assigned to one of our highly-trained, experienced claims professionals based on the type of claim to ensure you always work with the right person. Our claims professionals will handle your claims so that you can focus on what matters most.

Focusing on Customer Experience

As part of our effort to deliver the best possible outcome on every claim, we continuously evaluate our claims process and invest in technology and other resources to improve service. From how we appraise property damage to how we communicate with injured workers, we strive to innovate and evolve how we do things to enhance your overall customer experience.